It is highly recommended that you provide an email address to allow us to communicate with you easily regarding interactions you have with our organization and generally, it is easier to remember your User Name if it matches your email address.

There are two situations where you will need to specficy a different User Name.

1. You do not have an email address.
2. You wish to register multiple family members with the same email for everyone (e.g. parent and children). Since User Name must be unique for everyone entered, you cannot use the email address as the User Name in this situation.